Here are some Frequently Asked Questions about our services…

What does a bookkeeper do?

· Record all money going in and out of a business
· Watches over all the different bank and credit card accounts, and records all of the  transactions
· Organize the business’s financial records, including the balance sheet, profit & loss (income) statement, and cash flow statement

Why do I need to hire a bookkeeper?

· You are spending more time on bookkeeping than on growing your business
· Bookkeeping tasks are taking a toll on you. You know you could be out there making more money, but you have to record everything first
· Your business is expanding. It was fine with you just had a couple of transactions a day to take care of, now there are several and it is hard to keep up with them
· You don’t know enough to know if you are actually doing it correctly
· You really don’t want to do them anymore!

Why should I hire a virtual bookkeeper instead of an employee?

· A bookkeeper is tax-deductible.
· We are not an employee, so you do not have to pay our payroll taxes.
· We are more cost-efficient than an employee.
· Having someone work part-time, 20 hours a week at $15 an hour (California’s minimum wage for businesses with 25 or fewer employees) is about $1120 a month, plus you need to pay payroll taxes and benefits
· You also have to train employees and that takes time
· The time you don’t have because you are trying to run a business!
· And will you be able to get someone to work for only $15 an hour? And trust them with your financial numbers?

How will your virtual bookkeeping & accounting services company work with my company?

· We perform your bookkeeping through Quickbooks Online
· All of the meetings are done over Zoom
· After the initial set-up, we will meet monthly or quarterly depending on your package
· All financial documents are sent through secure servers 
· Depending on the service your business requires, your books will be updated daily, weekly or monthly
· Through Quickbooks, and other secure accounting software, will we have access granted to your accounts online, so you do not have to upload your monthly statements

Once I am a client how can I contact you?

· We have a private, secure Client Portal for you and your team to submit sensitive documents. It is where we will contact you if we need anything, and where you will contact us if you have a question
· We will have monthly or quarterly Zoom meetings to go over your statements

Do you do taxes?

No, we do not.  However, we will let you know what is due quarterly. Plus, any 1099’s that you need to send out in January

How much does it cost?

· It depends on your business needs.  A business with just one person, less than $5000 a month in revenue, and one bank account will have different needs than a business with payroll, with numerous accounts, and revenue sources.
· We will discuss your needs during our strategy call meeting
· We will send you a questionnaire before the meeting to help us understand what you need

What accounting software do you use?

· Currently, we only use Quickbooks online.
· If you are using another one, we can still help you if it is cloud-based.
· If you are using excel, or do not have a system, we can help you get organized

What types of services do you offer?

· Revenue reconciliation
· Expense management
· Bill payment
· Payroll services
· Financial reporting
· Quickbooks set-up
· Clean-up

How are your services billed?

· All client’s invoices are due and payable on the 1st 
· We will set you up with automatic billing

Can you help me pay my bills?

Yes, we can help you with paying your bills

Can you help me invoicing?

Yes, we can get you set up so you get paid on time!

Can you do payroll?

We work with payroll companies to get you set up and work with them on processing it according to your specifications

Will I receive financial reports?

Yes, monthly or quarterly depending on your package and your needs. We always track profit & loss. Plus, your balance sheet & cash flow. With CFO services we will go into deeper detail.

I have never really taken care of my books at all…

We’ll take a peek at your books before we work with you and give you an estimate on what it will cost to tidy them up and get everything up to date.

Shouldn’t my bookkeeper be local?

Not anymore. Cloud technology makes it easy to access clients’ books at any time.
A business owner can now select a bookkeeper that they are compatible with, not one that they need to hire by default.
We can take care of clients throughout the United States.